Just six months ago user-generated content (UGC) was thought
to be the future of the television industry, leading many to pronounce
broadcast television dead. But in the the time since, opinions seem to have shifted
to the notion that professionally produced content is the new messiah for the
world of TV on the Internet.
So how did we get away from the doom-and-gloom predictions
that traditional TV was dead, UGC was king, and the studios and TV networks
should pack up shop because YouTube Inc. had arrived to take over as the new sheriff
in TV Town?
I regularly moderate panels on the topic of the "Golden Era
of Hollywood." It has been interesting to see the transition in opinions
during these past six months. When asked directly, "Is this the new Golden Era
of TV?" the current consensus from most industry executives is that we are not in the new Golden Era.Moreover, they posit that this milestone will
not occur for another three to five years.
The TV industry and Hollywood
move slowly. There are a multitude of issues to be addressed in the integration
of broadband TV and the Hollywood machine.
This is a marathon, not a sprint. Let's hope we can all agree: Broadcast TV is
not going away any time soon. Unless, of course, Google (Nasdaq: GOOG) or Microsoft Corp. (Nasdaq: MSFT) can
somehow buy it and shut it down.
Here's a little history reminder. The TV industry, including
that piece of furniture in the home to display its product on, was designed to
air advertising. Programming was created to get more people to watch the ads.
Sound familiar? Not much has really changed, has it?
The Golden Era of Hollywood
was defined by shows like I Love Lucy,
which drove millions of Americans to turn on their TV sets one night each week.
They were tuned in at the same time -- no TiVo, no video on demand (VOD), no
streaming over the Internet. People tuned in simply because they wanted to see
what antics Lucy was getting into each week. The audience was captive, driving
rich advertising opportunities. It was a win-win-win-win among the consumer,
the advertiser, the network, and the production team. This was the complete
package. Advertisers spent money to reach an audience engaged with a
universally funny program which garnered huge revenue streams for the network,
further enabling new programming to be produced.
Let's make sure that we don't forget this simple equation: Without
ad dollars there is no high-quality programming to attract an audience, no
matter how many cute kittens there are in the world.
One more note on the subject. Broadcast TV is a passive
experience compared to the Internet which provides an interactive experience.
These are two fundamentally different user experiences. The way programs are
created for one does not necessarily apply to the other.
So this leads us to a number of questions:
Can the Web have the same effect on our cultural habits as I Love Lucy did?
Can television programming translate into engaging consumer
experiences on the Web?
How does the linear TV channel/network evolve to avoid being
cannibalized by online programming distribution?
How does advertising in the online world of TV
complement/compete with broadcast TV?
How do new TV shows get funded?
What is the real content: the ad or the program itself?
How do advertisers reach their intended audiences with size,
scale, reach, and effectiveness?
But my main question to you is simply this: Do you think we
are in the new Golden Era of
Hollywood?And a few follow-up
questions. Is there an I Love Lucy
of today, using the Internet medium?If
yes, what is it? If no, when do you think we'll have one and what will it be?
Send me your opinion and reasoning and I'll share some of your theories in my next column.
I'm currently watching Lost on my computer's flat-screen monitor, downloaded off of ABC.com. Does that count?
Okay, so we're not quite there yet. I think to you point, what you are looking for is some sort of Zeitgeist moment of the Internet TV era, something that captures it better than zany YouTube.com UGC footage. Say, a new Jazz Singer. No, it's not Funnyordie.com, either, is it?
It will come when all of the whacky elements of the new Internet Age combine (new advertising format, new short-form video format, new delivery format, new financing mechanism) and conspire to create something we actually can't stop watching.
I think right now the big missing piece is financing. Financing for Hollywood films is notoriously dysfunctional. But what if online we could fund content properly, the way that the Internet is designed: By aggregating tiny pieces of money from all over the world. What if we could create the microfinance of film, and the users could create exactly the kind of content they want by voting with their wallets, one penny at a time. You would be buying the ticket before the movie was created.
Having been on a couple panels of your particular topic you would suspect that I might be able to answer your questions concisely, sadly I can't. Maybe no one can at this point. To ad to your points of the genesis of tv, cable television had struggled with quality content in the beginning as well. Cable was not ad supported and that was it's hook. What cable did have going for it was that customers were willingly ready to pay not to see ads and that money went right back into programming, which ultimately put most early cable networks in debt. But the cable distributors knew that they needed to help the networks flourish if their own businesses were to survive, the internet is a different animal.
Capturing a viewer on the internet is a much taller order than offering a few dozen channels like cable in the early days. Building a major brand online is very difficult and this is partly the reason why the major networks and cable channels have had more sucess than others. People gravitate towards brands they trust or have had good experiences with. Funding quality content for online does not guarantee sucess but it seems that today brand association or adjacentcy does afford a programmer to hedge their bets. In addition, the internet does allow a, pardon the cliche, "second life" for shows that did not garner the audience they were expected to. In return the internet can incubate ideas that could potentially be picked up by a tv network, which has already begun to happen.
Sorry for rambling here but in order to have measured success in content online I think you either have to have unique content that people seek out, UGC or other, OR you need to grow the audience from multiple directions using all forms of video media to make an impact. There are flashes in the pan, think the asian roomates singing N'Sync, but that's all they will ever be. To bring on the "Next Golden Age" big media companies will have see the money trail to online that will eventually make up for the billions in revenue they generate from the traditional media outlets.
It took cable 35 years to eclipse the Gross Ratings Points generated by the big 4 networks, but it happend when no one thought it could. The golden age is coming but it may take longer than we like.
Maybe it's not at all like traditional media. It's not "I Love Lucy," But "I Love Lucy, and I Can Text Message With Her." I think there will also be entirely new business models that will come out of the world.
The "new digital media" thingn is likely going to be something totally different than episodic TV. It will be some sort of Black Swan event, a "Google of Interactive TV,' that makes us realize this.
The more I think about this, the more that Hollywood has been trying to put the "Digital Hollywood" thing into their own paradigm: Producer smokes cigar in big room, oders writers and actors around, huge content gets produced, people get rich.
It's not going to work like that on the Internet.
For example: Look at Fox Interactive, arguably the most successful "digitial media" outfit that has blended mainstream media with the Internet. For them, it's about texting, communication, interactivity. It's not just about "watching a show online."
Also, look at what's happening in the gaming world. A huge explosion of interest there, based on interactivity and mutliplayer games. Lots 'o revenues being generated.
I think by limited ourselves to the old paradigm we hamper our vision of what can happen next. We like the "I Love Lucy" paradigm because it's comfortable. But lets face it, this new digital media world is going to be a lot more uncomfortable.
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