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  • Writer's pictureErin Kapczynski

Riding the AI Wave: Brand in the Age of Innovation

Updated: Apr 18

Brand as revenue driver 

I’ve been looking at the value of branding and how it’s affected by emerging tech for well over a decade. The “brand/new tech” connection may not be an obvious one–given that brand is thought of as something “fluffy” and hard to measure; while technology is often associated with progress and therefore, in the marketing realm, measurability. 

Branding Strategy Insider shares that “Brands have financial value — depending on your industry, anywhere from 10 percent to upward of 50 percent or more of the value of the enterprise.” 

According to a McKinsey report, they have “examined the correlation of brand strength and financial performance – and found it to be statistically significant. Companies with brands that are perceived as strong generate a higher EBIT margin than others.” Moreover, in years past, they established that strong brands outperform weaker ones by 20%. How’s that for fluffy?

Navigating the branding evolution

This brings us to today, where artificial intelligence (AI) is no longer a futuristic notion but a daily reality, and with it, the concept of branding has evolved dramatically. A brand is more than just a logo or a name; it's the perception and emotion that consumers attach to a company. It's the promise a company makes to its customers and the values it stands for.

As a lighthouse remains firm amidst turbulent waves, so does a robust brand identity amidst a sea of AI-induced uniformity, guiding consumers to safe harbor and setting businesses apart in a saturated marketplace.

As AI reshapes the business landscape, its impact on branding is profound and multifaceted. AI-driven tools are not just revolutionizing customer interactions and predictive analytics but are also redefining brand perception. The integration of AI within brand strategies can significantly amplify a company's image, or conversely, if misaligned, can tarnish its reputation.

In today's fiercely competitive environment, where AI tools are widely accessible, the challenge for businesses is to rise above the noise. The risk of becoming indistinguishable in an already noisy competitive market where everyone has access to the same promotional tools is real. Here, the art of branding becomes not just important but critical for survival, providing the unique voice and vision that can distinguish a company from its rivals.

The stakes for effective branding have never been higher. In an era where technology levels the playing field, the true differentiator lies in a brand's ability to forge a unique identity. 

Practical steps to crafting your brand identity

  • Identify the problem you solve and for whom. Dive deep into the pain points and challenges your target audience faces. Your brand should be the answer they've been searching for.

  • Showcase the value you deliver to your customers. Highlight what sets you apart from the competition and why your solution is the best choice. Make it clear why your brand matters in the lives of your customers.

  • Analyze the market landscape. Understand the size of the need you're addressing, identify competitors, and pinpoint what makes your approach unique. This understanding will help you carve out your distinct place in the market.

  • Establish your brand values and integrate them into everything you do. Your values should guide your decisions, shape your company culture, and shine through in your products, services, and messaging. This authenticity will resonate with your audience and build trust.

  • Strategically promote your brand where your audience is most active. Whether it's social media, industry events, or other channels, focus your efforts where you can best reach and engage your target customers. Building awareness and affinity in these spaces will strengthen your brand presence.

AI can be used throughout these steps to cut time and costs, and also fuel human creativity. From market research to customer segmentation, AI can provide insights that help brands make more informed decisions. However, core strategy and execution remain firmly in human hands. 


In a world where AI tools are becoming ubiquitous, the market is becoming increasingly noisy, making it harder for businesses to stand out. However, building a strong brand is not just a choice; it's a necessity. A well-defined brand can be the beacon that guides customers to your business–and drives more revenue–amidst the sea of competition. 

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